CALLED to get a rebuilt 951di last week and was told that this is a core rebuild and i had to ship it in to sbt did that.was told 4-5 day turn around THATS FAST.
sbt called late last week and said it was done and charged me for a rebuilt. shipped that same day I received new motor Tue. of this week best service ever but i was also charged for shipping back to me $90.00 this charge was out of the blue no one ever said anything about me paying to get it back. As you well know i can not back charge the costumer for this. and now i must eat this charge. If this is the case this info must be printed in the book and made clear to all who order from now on. Ihope this is just a goof and we can take care of this in a timely maner.
THANK YOU FOR THE FINEST SUPPORT AND THE BEST SEVICE ANYWHERE.
BRAD
sbt called late last week and said it was done and charged me for a rebuilt. shipped that same day I received new motor Tue. of this week best service ever but i was also charged for shipping back to me $90.00 this charge was out of the blue no one ever said anything about me paying to get it back. As you well know i can not back charge the costumer for this. and now i must eat this charge. If this is the case this info must be printed in the book and made clear to all who order from now on. Ihope this is just a goof and we can take care of this in a timely maner.
THANK YOU FOR THE FINEST SUPPORT AND THE BEST SEVICE ANYWHERE.
BRAD
Comment