I have had good results from SBT in the past, but this time they sent me a crankshaft with an incorrect PTO diameter.
Got transferred to tech support who said everything was OK, that is why they included a coupler. Well, they need to include the bushing also! My 18mm bushing and o-ring are not doing to fit over a 20mm shaft. Oh yeah and what about my billet coupler that I paid $90 for? It doesn't fit either.
Got transferred to warranty, where I got sent to a voice mail box and never got a call back. VERY POOR!!
I can see that I can make this crank work, but someone should check with the customer before assuming they can use a mis-sized part. So here I sit with $275 worth of parts that I can't use.
Got transferred to tech support who said everything was OK, that is why they included a coupler. Well, they need to include the bushing also! My 18mm bushing and o-ring are not doing to fit over a 20mm shaft. Oh yeah and what about my billet coupler that I paid $90 for? It doesn't fit either.
Got transferred to warranty, where I got sent to a voice mail box and never got a call back. VERY POOR!!
I can see that I can make this crank work, but someone should check with the customer before assuming they can use a mis-sized part. So here I sit with $275 worth of parts that I can't use.
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