SBT would like to thank everyone for their patronage, patience and understanding this season. Wait times on the phones are longer than ever before (longer than we would like) and USPS and FedEx deliveries have been slower due to restrictions with the new world we are in.
Please know that we have every available person answering the phone lines. Ordering online is the fastest way to get an order in to us this season due to the heavy phone traffic.
Most in-stock orders placed prior to 3:00pm EST should be shipped the same day (USPS cut off time is 2:00pm due to their restrictions). We do our best but some packages do slip to the following day due to the volume of orders and complexity.
Once again, thank you for your business and we will continue to strive to improve in this unpredictable environment.