Hi everyone. I bought a new 2000 Genesis I last year. This past summer was it's first year. It seemed to run rough right from day one. It would thump and have no power until around 4000 rpm, when it would jump to life.
The dealer told me that was normal. At 25 hours, it siezed. They told me it appeared the rear cylinder was running lean, but had no reason why. They fixed it under warranty. It was an ugly mess of mangled parts. They had to replace the middle and rear cylinder along with many other parts.
After fixing this, it ran like a top for 1/2 day, then returned to running rough and having no power until about 4000 rpm.
At 50 hours, an injector came loose. The dealer tightened it and told me no other damage could have happenned. At 75 hours the injector failed and they replaced it. Again, I was told no other damage could have taken place.
At 85 hours it siezed again. This time they are telling me that water got into the cylinder and they won't cover it. I guess the cylinder is scored and the crankshaft arm bent. I asked them how this can happen and was told only by rolling it over. I told them this was not the case, and asked how else it could happen. They told me there is no other way. After much discussion, the dealer agreed to call Polaris (they said I couldn't talk to the Polaris technicians) and ask. They said by rolling it or by tipping it to almost 90 degrees, or by diving into large waves. I once again told them this had not happenned and that since my last 2 rides were in November in Minnesota, that I hope they agree it was unlikely I was doing anything to get wet.
I called another dealer to ask about it. They told me it could also happen from a bad gasket or possibly a bad cylinder.
I'd appreciate any advice on what may have happenned, or on how I may suggest the technicians identify the real problem. I sure hope Polaris will cover it because they gave me an estimate of $2000 to fix it, and I sure don't want to put any money into fixing a lemon - especially if they can't tell me why the engine has blown twice in it;s first year.
I'm 38 years old and use it to pull the kids and cruise, not to be wild and get wet.
The dealer told me that was normal. At 25 hours, it siezed. They told me it appeared the rear cylinder was running lean, but had no reason why. They fixed it under warranty. It was an ugly mess of mangled parts. They had to replace the middle and rear cylinder along with many other parts.
After fixing this, it ran like a top for 1/2 day, then returned to running rough and having no power until about 4000 rpm.
At 50 hours, an injector came loose. The dealer tightened it and told me no other damage could have happenned. At 75 hours the injector failed and they replaced it. Again, I was told no other damage could have taken place.
At 85 hours it siezed again. This time they are telling me that water got into the cylinder and they won't cover it. I guess the cylinder is scored and the crankshaft arm bent. I asked them how this can happen and was told only by rolling it over. I told them this was not the case, and asked how else it could happen. They told me there is no other way. After much discussion, the dealer agreed to call Polaris (they said I couldn't talk to the Polaris technicians) and ask. They said by rolling it or by tipping it to almost 90 degrees, or by diving into large waves. I once again told them this had not happenned and that since my last 2 rides were in November in Minnesota, that I hope they agree it was unlikely I was doing anything to get wet.
I called another dealer to ask about it. They told me it could also happen from a bad gasket or possibly a bad cylinder.
I'd appreciate any advice on what may have happenned, or on how I may suggest the technicians identify the real problem. I sure hope Polaris will cover it because they gave me an estimate of $2000 to fix it, and I sure don't want to put any money into fixing a lemon - especially if they can't tell me why the engine has blown twice in it;s first year.
I'm 38 years old and use it to pull the kids and cruise, not to be wild and get wet.
Comment